LightStream
LightStream Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LightStream has a 2.0 star rating from 86 reviews; consumers are mostly dissatisfied, with 74% unfavorable, 29% citing improvements needed in customer service, and 83% saying they will not reuse the company. Many request refunds and report billing or unauthorized withdrawals.
Key Takeaways for Future Customers
- Check LightStream reviews and verify any outreach to avoid impersonation.
- Expect mostly electronic support; ask about refunds and billing procedures up front.
- Confirm loan offers carefully and avoid paying upfront fees to unknown callers.
Negative Feedback / Risk Areas
- No advertised customer service phone number and poor responsiveness.
- Frequent customer complaints about account access, billing, refunds, and scam reports.
- Reports of withheld processing fees and unauthorized credit inquiries.
Positive Feedback
Some customers note enticing loan offers, a range of financial products, and a straightforward website when service is reached.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
LightStream has a 2.0 star rating from 86 reviews; consumers are mostly dissatisfied, with 74% unfavorable, 29% citing improvements needed in customer service, and 83% saying they will not reuse the company. Many request refunds and report billing or unauthorized withdrawals.
Key Takeaways for Future Customers
- Check LightStream reviews and verify any outreach to avoid impersonation.
- Expect mostly electronic support; ask about refunds and billing procedures up front.
- Confirm loan offers carefully and avoid paying upfront fees to unknown callers.
Negative Feedback / Risk Areas
- No advertised customer service phone number and poor responsiveness.
- Frequent customer complaints about account access, billing, refunds, and scam reports.
- Reports of withheld processing fees and unauthorized credit inquiries.
Positive Feedback
Some customers note enticing loan offers, a range of financial products, and a straightforward website when service is reached.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Last week, I sent you an email...
- Requested stop on the 2nd payment due to low funds; no reply, it went through.
- Refund the payment and confirm timing; provide a phone number.
Last week, I sent you an email requesting that you not take out my payment on the 2nd as my funds were low this week. I got no reply from you, and you took the payment out anyway!
Now my bank account is barely sustainable!! Put the payment back into my account please, I will tell you when you may take out the payment.
Also, get a phone #! Don't just deal with an email!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
The Villages, Florida
I was scammed by this company at their...
I was scammed by this company at their 800 number. They cleared out my bank accounts. There's a fake company that is not part of them.
- Someone is scamming people with a fake company with their name
Preferred solution: Full refund
User's recommendation: Don’t use this company. I trusted them because I thought they were part of Truist
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cocoa, Florida
Good evening, I am interested in taking...
good evening, I am interested in taking out a loan to do improvement to my vehicle. I would like to use my vehicle for collateral.it is a 2016 Chevy Silverado1500 Z71 with approximately 127,000 miles.
I would like a loan for $18000.00 Please consider. Sincerely [PERSON_NAME]
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Rochester, Minnesota
I'm waiting for a call back from you
- Waiting for a callback after not hearing back for a while.
- Please call back to share the status of my application; info was provided by phone; (507) 271-****.
I received a phone call from you, and I am waiting for a call back from you. I haven't received the phone call in quite a while, so I'm wondering why you haven't called me back yet.
Could you please call me and tell me what's up with my application?
I gave you all of my information over the phone. My phone number is (507) 271-****.
- Wasted my time
- Never heard back from you
Preferred solution: A return call
User's recommendation: Good
Sacramento, California
Was told I was spproved for loan 4 days ago now no further contact and they won't return phone calls - I had to prepay $300 in fees they kept.
They kept $300 in loan processing fees and had no further communication with no money returned - a scam at this point (I have been working on trying to reach them) - no response except one text this morning 5 hours ago saying they would call me soon - then nothing happened.
User's recommendation: none - avoid this company!!!!! appears to be a scam
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Honesdale, Pennsylvania
Do not waster your time
No not bother
Never spoke to a real person. All electronic answers.
2 applicants both with good credit. We eventually went elsewhere and ended up better off in the long run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oklahoma City, Oklahoma
I have a new inquiry from this company...
- New inquiry detected; someone may be using my data for a loan via TransUnion; contact me at 405-401-**** to reverse actions; respond ASAP.
All they care about is making money and forgetting the consumers needs.
I have a new inquiry from this company that has notified me that someone is trying to use my information for a loan that I did not request through TransUnion. Please make contact with me to reverse all actions dealing with this matter.
You can also contact me by phone at 405-401-****. Please respond as soon as possible.
Preferred solution: Full refund
Honolulu, Hawaii
Questionable phone call
I just treceived a call from someone who said they were from lighttream and that i had been approved for a loan orf $2000. I wantede to know i this was from lightstream. They were calliong from MIssion,Tx and the phone number was(956)[PHONE_NUMBER]
Waco, Texas
Unauthorized inquiry and established account
- Unauthorized credit inquiry and online accounts were opened despite fraud alerts on my credit file.
- I never applied for credit online.
I have received evidence of unauthorized credit inquiry and written correspondence noting opened accounts online accounts. I've never applied nor would I ever apply for credit online. This inquiry and accounts were established despite fraud alerts attached to my credit file.
This is absolutely illegal activity and this company should be recognized as facilitators of fraud.
User's recommendation: RUN!
Reidsville, Georgia
NO CUSTOMER SERVICE? I WANTED TO PAY OFF MY LOAN BUT I CAN'T GET INTO MY ACCT. BECAUSE I FORGOT MY PASSWORD AND EVERYONE AT LIGHTSTREAM IS ASLEEP.
NO CUSTOMER SERVICE PHONE NUMBER AFTER HOURS.
WHAT IS THIS?DON'T LOOSE YOUR PASSWORD IF YOU'RE
DEALING WITH THESE FOLKS. LEARN THE SONG CAN YOU SING 9-5???
User's recommendation: LEARN THE SONG 9 to 5 by DOLLY PARTON...
Garland, Texas
Portal site is not available
Cannot access my current loan portal to obtain the payoff amount. Account information is unavailable for the basic payoff amount
User's recommendation: Make portal more user friendly
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lanham, Maryland
My reason for a review is I think that LifeStream should have a Loan for less than $5,000.00 (Dollars) because sometimes people don't need to borrow that much! My name is Brian Wills.
- LifeStream only offers a $5,000 loan; the writer needed $1,000–$2,000.
- He paid off his car note and wants this considered for loan approval.
To whom it may concern,
My name is Brian Wills, and I don't think that LifeStream should only have a loan for $5,000.00 (dollars) because sometimes people don't need that much money.
I only needed between $1,000.00 (dollars) and $2,000.00 (dollars), but the only loan that LifeStream has is for $5,000.00 (dollars), and you should not have to apply for more money if you don't need that much.
I also want to mention that I paid off my car note, and I want to submit this information so that I can get approved for the loan.
Please call Brian at home at 301-735-****!
The voicemail number is 301-967-**** if you want to leave a message!
The cell phone number is 202-680-****!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sacramento, California
Loan advisor abruptly hung up on me
- The loan advisor called and hung up abruptly.
- I emailed customerservice@***.com.
- A better rating may follow if they contact me and resolve the issue.
The loan advisor just called me; we were talking, and he abruptly hung up on me. I sent a message to customerservice@***.com. If they contact me and clear this up, I will provide a better rating, but right now I am very unhappy with LightStream Finance.
- Pro is abhishek
- Loan advisor who abruptly hung on me
Preferred solution: A loan advisor to call me back to complete the approved $2000 loan with payment structure of $86/mo for 24 months for Rosemary Nakamiyo
Brentwood, New York
Unorganized; is it a sham? no accountability
nothing. Once again, you send in trusted private info, and no human response on any level. Confusing layers of security to keep you out, don't do it...get a rich Aunt
User's recommendation: Run, don't walk.....
Baltimore, Maryland
I cant *** my account,because my phone on the account is changed
i cannot access my account because i do not have access to the old phone number and there are no other way to review my files
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHave to go through a different website for action. Mo live person to handle complaints.
Requested several months back to be removed from Mail distribution. No action for myself or husband.
Brands Related to LightStream
SunTrust
“My account was charged 3 times and when I was trying to call, they were wasting my time with their...“
BBT Bank
“Someone is committing bank Fraud by trying use my personal information to open an unauthorized online...“
Truist Financial
“On February 2nd, a mobile deposit was made of a cashier's check on the account in the amount of...“
Companies Similar to LightStream
myAutoloan
“I got an email that they was able to find me an approval offer for my refinance. I called the company...“
HFS Financial
Woodside Credit
Lyon Financial
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Was approved for loan per Jeffrey Brown last Friday and have not been able to reach him for 3 days so - I prepaid some costs but to date don't know what is happening to the money I prepaid OR if this is perhaps a scam from Lightstream. I've left multiple messages