LightStream Phone Numbers and Emails

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LightStream Emails:

Investors/ Franchising
Jobs/ Career
Legal
Privacy Inquiries
Media
Affiliates
customerservice@lightstream.com
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How to Contact LightStream Customer Service?

How to Contact LightStream Customer Service?

At present, there is no LightStream phone number that customers can dial to get support. However, for inquiries about the loan affiliate programs and how LightStream loans can be used, use the published email address customerservice@lightstream.com. Your email will be reviewed, and the support team will get in touch with you as soon as possible via your LightSteam contact information. Usually, you can expect to hear back during LightStream customer service hours- 9:30 AM to 7:00 PM ET, Monday through Friday. On Saturday, LightStream business hours range between noon to 4:00 PM ET. For privacy queries, email your concerns to privacy@lightstream.com. While no contact number exists, the company ensures customers receive the support they need.

There are varying LightStream hours during which customers can contact the support team and get help. LightStream customer service hours start at 9:30 AM and end at 7:00 PM ET, Monday through Friday. You can contact the support team between noon and 4:00 PM ET on Saturdays. In case you are getting LightStream customer service for application processing, there are different hours. For this purpose, LightStream business hours are between 10:00 AM and 6:00 PM ET, Monday through Friday. On weekends, the hours are between 1:00 PM and 6:00 PM ET.

The LightStream address is Tt Financial Corporation PO Box 117320, Atlanta, Georgia 30368-7320, United States. The corporate address is the center where vital decisions related to the company are made. It is also a crucial location for addressing various customer service issues. Send your concerns as written correspondence to this address, which will be reviewed by LightStream customer service and responded to with a possible solution. Another alternative is to visit the office and talk to a representative to resolve your problem.

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Contact Information

LightStream Website:

LightStream Help Center:

Corporate Office Address:

Truist Financial Corporation
PO Box 117320
Atlanta, Georgia 30368-7320
United States

Other Info (opening hours):

Hours (ET):

Monday - Friday: 9:30am - 7:00pm

Saturday: 12:00pm - 4:00pm

More contact details

LightStream Rating Based on 80 Reviews

Rating details

1.9
more details
Customer service
Reliability
Product or Service Quality
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Rating stats

Rating trend

Summary of LightStream Customer Service Calls

273 TOTAL
CALLS
01:02 AVG CALL
DURATION
13% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call LightStream?

Product/ Service Question:

  • “When in my loan paid off”
  • “Loan payoff”
  • “Loan”

Payments and Charges Question:

  • “Payment issue”
  • “Fraud”
  • “Change banking info for payment”

Request for Information Question:

  • “Questions about process”
  • “Check my balance”
  • “Questions about getting a loan”

Account Question:

  • “Account issue”
  • “Forgot password”
  • “Need account number”

Employment Question:

  • “Payoff”
  • “Pay off balance”
  • “Payoff loan”

Website/ Application Question:

  • “Follow up on application”
  • “My application 3698 today was declined for $50.000 and I would like to ask how much I can borrow. Please call me back. Thank You.”
  • “Application”

Staff Question:

  • “To talk to some in customer service”

Cards Question:

  • “Card info”

Other Question:

  • “Information”
  • “Do you have a office in Florida”
  • “Feedback”

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