Tina A Rwk

I was scammed

I applied for a personal loan and during approval process a fraud check was deposited into my checking. My bank closed my account. When I tried to discuss the problem with my lender they hung up on me
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Cons:
  • Scammer

Preferred solution: Apology

User's recommendation: Do not apply its fraud and a scam

Paul P Zed

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Verified Reviewer

Because I got Scammed by ether this company or some body using this name

Ok last week I had a text message telling me I was approved for a 3000 loan they told me that some money would be deposited into my account So they did that then I had to go an withdraw it send it back to them so they had me do that again 3 times then they said that they would deposit my 3000 and an other 2000 that I had to send back again Well now today my Bank contact me to say that it was a fraudulent So now I Owe all this money to my Bank because they Were using your company name just So you know this
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Loss:
$257
Cons:
  • I got scammed

Preferred solution: Full refund

User's recommendation: My recommendation is that they use another loan company

chris C Cio

I need Customer Service

Reaching Customer Service...What customer service? I've had a loan with this company for several years and had no problems. Today I tried to log in and I couldn't reset my forgotten password even though I met all parameters and copied and pasted the password into each line to make sure they were both the same. No luck changing the password and no luck reaching customer service. Please forget to plant a tree here or there and provide just a bit of customer service instead.
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Pros:
  • Quick and easy all on line loans with reasonable rates
Cons:
  • Customer service extreme response to late payment

Preferred solution: Customer Service to help with account log in

User's recommendation: Read the small print carefully. Missing or making a payment late jacks the rate up three fold for the remaining life of the loan. Yikes!.

Resolved
Rachel C Kxg

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Verified Reviewer

Resolved: Is it real

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Updated by user Dec 24, 2023

Unfortunately it was a scam site but the real lightstream company was great. I had to change my back account but it was better than them stealing my money.

Original review Dec 21, 2023
I have been called for the last 3 days i gave all my information but the keep saying finance will call me but then they never do. Am I talking to real people in your company or am i being scammed
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Preferred solution: Nothing I am making sure I am talking to real employees and not some scam using your look alike website

Scott m Qgn
map-marker Roswell, Georgia

Worst company to deal with or get in contact with

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Worst company to deal with or get in contact with. Never can get with any one and to reset log in doesn't work.
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Anonymous
map-marker Plant City, Florida

Waiting for a phone call

Yes I was speaking with Prince, He told me that someone was going to call me back.And no one has I don't understand why he lied to me. I'm waiting for your call.My name is Charles Nichols 1 (81*)***-****
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Joni T Wqm

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Verified Reviewer
| map-marker Los Angeles, California

Unable to complete application prcess. No resonse frplease seeom customer service emai

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Ref: name Joni Terrones, phone # 951 333 ****. Attempted numerous times online application, refused numerous attempts at various passwords. Attempted numerous emails to cust. Srvc., no reply, would greatly appreciate help!
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Preferred solution: A application in process

User's recommendation: Find a way to reach company customer service

Anonymous
map-marker Westfield, Indiana

Phone Call Received

I received a phone call from someone named Ron Parker asking me to call him at 678-208-****. Is this legit?
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Frank W Yed

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Verified Reviewer

Loan deposit

When will my approved loan deposit from lightstream loans be deposited into my account. I was told by Mr F. Hayes it would be today.
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Preferred solution: Deliver product or service ordered

Rhonda E Xei

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Verified Reviewer

They stole my money and have gotten my account labeled as fraud now

Stole my money, won't answer when I call or leave a message to call me, and didn't get my loan after being approved. I want what is mine which is the money that was taken from my account!!
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Loss:
$1401

Preferred solution: Apology

User's recommendation: Be careful

Anonymous
map-marker Buffalo, New York

Terrible

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How are you going to deny someone with an 792 credit score?! I will never use this company! Dont waste your time filling out an application!
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User's recommendation: Nope

Resolved
Bradley W Bta

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Verified Reviewer

Resolved: Got a loan from this company and I've never received the money into the bank account

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LightStream - Got a loan from this company and I've never received the money into the...
LightStream - Got a loan from this company and I've never received the money... - Image 2
LightStream - Got a loan from this company and I've never received the money... - Image 3
LightStream - Got a loan from this company and I've never received the money... - Image 4
LightStream - Got a loan from this company and I've never received the money... - Image 5
LightStream - Got a loan from this company and I've never received the money... - Image 6
Updated by user Aug 21, 2023

Company resolved the issue.

Original review Aug 21, 2023
Got a loan and never got my money deposited into my account. The pictures are from my bank. Wells Fargo. Now I have to call them and get this straight. They have to be hacked into my phone. I think it's the same people that bothered me before and stole my identity. Eric Nation and his friends from Sterling Colorado and this happened in Colorado at Wells Fargo Bank
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Loss:
$300
Pros:
  • Friendly low interest
Cons:
  • Need to check this fraudulent out

Preferred solution: I would like to get my loan from them so I can build my credit back up

Frank W Yed

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Verified Reviewer
| map-marker Atlanta, Georgia

Loan deposit

I would like to know how long it takes to have funds added to your account. I was told it would take 45 minutes to an hour.
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User's recommendation: Lightstream loans are okay.

Sheila R Tle

I can not log into my account

How do you contact customer service. This is my account number but the website does not allow it 4593****
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Preferred solution: A way to contact customer service

Anonymous
map-marker West Fork, Arkansas

P they are scammers they deposit money that is a fake check and then when that clears it turns out to be a fake and you will have sent them the money and they never send you your loan there's a specia

I applied for a loan. They called me and wanted more information and they said that they had to bump up my credit score so they were sending me a deposit to make sure that it looked okay and then they ask for me to send it back well the check was fake and they got away with $1,980. The person that contacted me Steven Casey Loan Manager LightStream Finance Direct Line: (762) 208-**** Email:- lightstreamfinance0090@***.com
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User's recommendation: Don't trust them at all. It is all a big scam.